Privacy Policy
This policy explains what information we collect and what we do with it. The short version: we collect what you give us so a local garage door crew can contact you, we share it with that crew for that purpose, and we don't sell your information to anyone else.
What we collect
- Contact details you submit: name, phone number, town, and a description of the problem you need help with, via our form
- Call information: calls to our number may be recorded for quality and record-keeping; you'll be told when a call is recorded
- Server logs: like every website, our hosting records standard technical logs (pages requested, browser type, IP address) used for security monitoring and understanding site traffic
How we use it
- To match your request with a local garage door crew who covers your area
- To let that crew contact you about your job
- To operate and improve the service
Who we share it with
The independent garage door professional we connect you with; that's the point of the service. We don't sell personal information, and we don't share it with anyone else for their marketing.
How long we keep it
Lead records (your request, contact details, call recordings) are kept while they're needed to operate the business. Server logs rotate out sooner.
Your choices
To have your information deleted, contact us through the form below.
Changes
If this policy changes, the updated version gets posted here with a new date. Last updated October 2026.