Garage door opener help
If the door moves fine by hand with the release pulled, the problem lives in the opener: the drive gear, the belt or chain, the logic board, or the safety sensors at the floor that stop it closing on a foot or a bumper.
Repair or replace
Units under ten years old with a broken gear or sensor are usually worth fixing. Older than that, or a unit that's been getting louder every year, the math usually points at replacement: new units run quieter, roll a code your neighbor can't replay, and battery backup keeps the door working through the outages that come with every ice event and windstorm.
What the crew asks
Brand and rough age of the unit, what it does when you press the button (nothing, hum, moves then reverses), and whether the wall button works when the remote doesn't. Sensors knocked out of alignment by a kicked basketball or a broom account for a lot of "broken" openers.
What moves the price
A sensor realignment is cheap. A drive gear or board is mid-range. A replacement unit depends on drive type, horsepower for your door's weight, and whether you want battery backup or smart controls. The quote should say which of those you're paying for.
